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The Customer Was Ready to Buy. Then Checkout Got in the Way.
A customer can make it all the way to checkout and still leave. Here's how payment friction can turn purchase intent into an abandoned cart.
4 min read
Read articlePayments know-how, product updates, and stories from the team.

A customer can make it all the way to checkout and still leave. Here's how payment friction can turn purchase intent into an abandoned cart.

Follow a social seller from customer interest to payment and see how payment friction can turn a ready-to-buy customer into a lost sale.

A POS should do more than accept payments. When sales activity becomes visible in one ecosystem, retailers can move from simply processing transactions to understanding their business.